Privacy Policy

Effective Date: May 15, 2025
Last Updated: May 15, 2025

At Sublime Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://sublimecleaning.ca, use our services, or interact with us.

1. Information We Collect

Personal Information

We may collect the following types of personal information when you fill out forms, request services, or contact us:

• Name

• Email address

• Phone number

• Home or service address

• Payment details (processed securely via third-party providers)

• Feedback or reviews

Non-Personal Information

We automatically collect certain non-identifying data such as:

• IP address

• Browser type

• Referring website

• Pages visited

• Time spent on the site

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services

• Schedule and confirm appointments

• Respond to your inquiries

• Improve our website and services

• Send updates or promotional offers (only with your consent)

• Ensure safety and fraud prevention

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers (e.g., booking systems, payment processors)

• Legal authorities if required by law

• Contractors or team members for service fulfillment

• Mobile Information Privacy
  We do not share mobile information with third parties or affiliates for marketing or promotional purposes. This includes any data related to SMS communications. Additionally, any opt-in data and consent provided for text messaging will remain confidential and will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance your browsing experience

• Analyze website traffic and usage

• Remember your preferences

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Withdraw consent or request deletion (subject to legal obligations)

To exercise these rights, contact us at [info@sublimecleaning.ca].

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Sublime Cleaning
Email: info@sublimecleaning.ca
Website: https://sublimecleaning.ca